Refund Policy
Welcome to FieldCorridor located at 43 Bedford Street, Westminster, London, WC2E 9HA, United Kingdom. We take pride in providing our customers with the finest pizzas and customer service. This Refund Policy outlines the circumstances under which you may be eligible for a refund when ordering from fieldcorridor.click or by calling us at +44 20 7946 0958.
Cancellation Policy
If you wish to cancel your order, please do so within 5 minutes of placing the order. Since our pizzas are made to order, any cancellations requested after this period may not be eligible for a full refund.
Incorrect or Incomplete Orders
If you receive an order that is incorrect or incomplete, please contact us immediately so we may assess the situation. Depending on whether you prefer a replacement or a refund, we will strive to rectify the mistake in a timely manner.
Quality Issues
Your satisfaction is our priority. If you are dissatisfied with the quality of the food received, contact us within 2 hours of receipt. We may offer to replace your order or refund the amount paid in the original form of payment, depending on the particular circumstances.
Return of Food Items
Due to the perishable nature of our food items, we cannot accept physical returns. However, we will consider the circumstances surrounding any dissatisfaction and may offer a replacement or refund as deemed appropriate.
Refunds
Refunds, when approved, will be processed within 7 to 10 business days. The amount refunded will be in the original form of payment, and we'll notify you once the refund has been initiated.
Non-refundable items
Custom orders made to your specifications, gift cards, and promotional items are non-refundable.
Late or Missing Refunds
If you haven’t received a refund after 10 business days, first check your bank account or contact your credit card company. It may take some additional time before your refund is officially posted. If you still have not received your refund, please contact us at +44 20 7946 0958.
Amendments
FieldCorridor reserves the right to modify or replace this Refund Policy at any time. We will provide notice of significant changes by updating the date at the top of this page. It is your responsibility to check this policy periodically for changes.
For further assistance or questions regarding our Refund Policy, please do not hesitate to contact us at +44 20 7946 0958. Thank you for choosing FieldCorridor, and we look forward to serving you with delicious pizzas!
Last Updated: March 30, 2023